Hosted Telephony Solutions

Reduce your expenses and future-proof your business by hosting your land line telephony and contact centre services from our award winning Mitel Cloud Communications service.

reduce expensesReduced Expenses

Our flexible cloud based telephony services are provided with minimal up front expense and are simply paid for on a monthly rental basis, helping you avoid capital expenditure and manage your communication costs better.

Reduce riskReduced Risk

Receive all the benefits of the latest technology and applications, without the cost, complexity and risks of buying a phone system that goes out of date and cannot be expanded. Our hosted services are highly scalable and we take care of the maintenance and software updates without any disruption or cost to your business.

flexibilityIncreased Flexibility

All of our cloud based telephony services and applications can be selected on a per user basis, providing necessary tools without unnecessary costs. New applications can simply be switched on without the requirement for complex, often time consuming and expensive on site installation procedures.

increased choiceIncreased Choice

Choose from a wide variety of handsets and an ever expanding range of complementary communication applications and services designed to meet the needs of today’s business and evolving workforces.

Features 

Call Features

  • Free Inter-site Calls
  • Audio Conferencing
  • Interactive Voice Response (IVR)
  • Flexible Call Routing / Redirection
  • Automatic Call Distribution
  • Email Alerts (Missed Calls etc)
  • Full Call Records, Queuing, Screening and ID Blocking
  • Call Forwarding & Do Not Disturb

Voicemail Feautures

  • Voicemail to Email Forwarding
  • Message Waiting Indicator
  • Multiple Voicemail Folders
  • Manage Voicemail Online
  • Automatic Phone Provisioning
  • Multiple Provisioning Options (TFTP, HTTP, etc)
  • Templates for Popular Phones
  • Extensible & User Defined Templates

Numbers

  • Keep your existing number
  • Select new number from any city code
  • Direct Dial In numbers (DDIs)
  • Non-geographic numbers